Why we created this policy
okz's Privacy Policy reflects how seriously we take the protection and respect of your personal data.
Welcome to okz.wine. We believe protecting every member's privacy is a fundamental responsibility. This Privacy Policy clearly explains how okz collects your personal data, what it is used for, who it is shared with, and how it is kept secure.
By using our platform, you agree to the full terms of this Privacy Policy. If you disagree with any part of this policy, please contact us before using okz's services. We are always happy to answer your questions.
Okz's Privacy Policy is built in accordance with international data protection laws and the highest cybersecurity standards. We continually update this policy to ensure your data receives maximum protection.
What data we collect
Okz collects only the data needed to deliver our services and improve your experience. We never collect excessive or unnecessary information.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Contact Information | Email address, phone number | Account communication and security |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical information | IP address, device type, browser | Security Monitoring |
| Usage Data | Gaming history, session duration | Service Improvement & Responsible Gaming |
Certain technical information is collected automatically when you visit our website, such as your browser type, visit time, and pages viewed. This data is not used to identify you personally — it is used to improve the overall quality of our service.
How your data is used
Collected data is used only for specific, legitimate purposes. okz never sells your data or shares it with unauthorized third parties.
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1Account management Your data is used to create, verify, and manage your account, including login security and identity verification.
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2Financial transaction processing Your data is used to securely process deposits, withdrawals, and other financial transactions.
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3Customer Support Your data is used to resolve complaints or queries and to provide effective customer support.
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4Promotions & Bonuses Your data is used to send you relevant offers and bonuses tailored to your preferences. You can opt out of marketing communications at any time.
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5Responsible Gaming Your data is used to analyze your gaming patterns, identify potential problem gambling risks, and provide timely support.
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6Fraud Prevention Your data is used to detect suspicious activity and maintain the security of the platform.
How we keep your data secure
Okz employs the highest technical and organizational security measures to protect your data. Our security operates across the following layers.
256-bit SSL encryption is used across our entire site, ensuring bank-level security.
Additional verification steps can be added to your account login to prevent unauthorized access.
Your data is stored in internationally certified secure data centers and backed up on a regular basis.
Our staff can only access limited data on a need-to-know basis and are bound by strict confidentiality agreements.
Our security team monitors systems around the clock to detect any suspicious activity immediately.
Regular security audits are conducted by third-party experts to identify and address vulnerabilities.
Cookies & Tracking Technologies
Okz uses cookies to ensure site functionality and enhance your browsing experience. Cookies are small text files stored on your device.
Essential for core site functionality. Without these, the site will not work properly.
Used to analyze user behavior in order to improve the quality of our services.
Helps remember your preferences and settings, such as your language selection.
Used to display relevant advertisements. You can disable these at any time.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
Who your data is shared with
Okz deeply respects your privacy. We never sell your personal data. However, limited information may be shared in specific circumstances.
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1Payment Providers Only the data necessary to process transactions is shared with bKash, Nagad, Rocket, and other payment service providers.
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2Game Providers Only the minimum necessary data is shared with licensed game software providers to operate the games.
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3Legal authorities Data may be disclosed in response to legal obligations, court orders, or regulatory requests.
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4Fraud Prevention Agencies Limited data may be shared with authorized agencies for anti-money laundering (AML) and fraud detection purposes.
Your Data Protection Rights
Every registered okz member holds important rights regarding their personal data. We ensure these rights can be exercised at any time.
You can request access to see what personal data we hold about you.
You may request that any inaccurate or incomplete information be corrected.
Under certain circumstances, you may request that your data be deleted.
In certain cases, you may request that the processing of your data be restricted.
You can request a copy of your data in a structured, portable format.
You may object to the processing of certain data, including for marketing purposes.
To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 business days.
How long is data retained
Okz retains data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account data — retained for the duration of the account and for a minimum of 5 years after closure (legal obligation)
- Financial transaction records — retained for up to 7 years as required by law
- Customer support communications — retained for up to 3 years from the date of resolution
- Technical log files — retained for up to 12 months
- Marketing preferences — until you withdraw your consent
- KYC verification documents — retained for up to 5 years after account closure for legal compliance
After the applicable retention period, data is automatically deleted or securely anonymized so that you can no longer be identified.
Protection of minors' data
Okz is exclusively for users aged 18 and over. We do not knowingly collect or process data from minors.
If you believe a minor is using our platform, please contact us immediately. We will take prompt action.
Changes to the Privacy Policy
Okz may update this Privacy Policy from time to time. When changes are made, we take the following steps:
- You will be notified by email before any significant changes are made.
- The "Last Updated" date at the top of the page will be revised accordingly.
- Your consent will be requested for any significant changes the next time you log in.
- Previous versions of the policy are available upon request.
We recommend reviewing this page regularly to stay up to date with our latest Privacy Policy.